Privacy Policy.

Effective Date: 28 August 2026 · Last Updated: 28 August 2026

FedOP Grant Services ("FedOP", "we", "us", "our") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how FedOP collects, uses, stores, protects and shares information when you use our website, grant opportunity platform, client portal, application-support services, consultation services and related products.

1. Information we collect

Depending on the services you use, we may collect:

Identity information

• Full name.
• Date of birth where necessary.
• Identification information where required.
• Nationality or residency information where relevant to an application.

Contact information

• Email address.
• Telephone number.
• Mailing address.
• Business address.
• Preferred communication method.

Applicant information

• Applicant type.
• Business information.
• Organization information.
• Industry.
• Funding objectives.
• Funding requirements.
• Application history.

Application information

• Grant applications.
• Project proposals.
• Business plans.
• Budgets.
• Supporting documents.
• Eligibility information.
• Application status.

Financial information

Where required to provide a service, we may process:

• Payment information.
• Billing information.
• Transaction records.
• Financial information included in an application.

Payment-card information may be processed directly by our payment providers rather than stored by FedOP.

2. Information provided through partners

Where an application is processed through an authorized, licensed, accredited or government-approved partner, information may be shared with that partner where:

• It is necessary to provide the requested service.
• It is authorized by the client.
• It is required for application processing.
• It is required by law.
• It is necessary to verify eligibility or application information.

Where applicable, the relevant partner will be identified to the client.

3. Why we collect information

We may use personal information to:

• Create and manage accounts.
• Identify potentially relevant funding opportunities.
• Assess application requirements.
• Prepare applications.
• Provide consulting services.
• Communicate with clients.
• Submit applications where authorized.
• Manage documents.
• Schedule consultations.
• Process payments.
• Provide customer support.
• Send service notifications.
• Improve our platform.
• Prevent fraud.
• Maintain security.
• Meet legal requirements.

4. Funding opportunity matching

Where you provide information about your industry, organization, location, funding goals or applicant type, FedOP may use this information to identify potentially relevant funding opportunities.

A funding-opportunity match does not by itself establish eligibility. The applicable funding organization determines eligibility according to its published requirements.

5. Government and authorized partners

Where FedOP is working with a verified government-approved, licensed, accredited or otherwise authorized partner, we may process and share information necessary to provide the requested service. Partner information is displayed as:

• Partner: FedOP Grant Services (operating through licensed partners).
• Authorization: Licensed, government-approved professional grant-application and consulting services.
• License / Registration: Confirmed per signed engagement letter — available on request.
• Jurisdiction: Global, with named licensed partner per engagement.
• Official verification: hello@fedop.com.

FedOP will only represent a relationship as government-approved, licensed or accredited where the relevant authorization has been established.

6. Application documents

Clients may upload documents required for their applications. Documents may include:

• Business documents.
• Organization documents.
• Identification.
• Financial information.
• Project documents.
• Proposals.
• Supporting evidence.

We use reasonable administrative, technical and organizational measures to protect these documents.

7. Communication

We may communicate with you through:

• Email.
• Telephone.
• SMS.
• WhatsApp.
• Client portal.
• In-platform notifications.

Communications may include:

• Application updates.
• Missing-document requests.
• Consultation confirmations.
• Payment notifications.
• Deadline reminders.
• Service information.
• Relevant funding opportunities.

Marketing communications will be handled according to applicable law and your available communication preferences.

8. Cookies

FedOP may use cookies and similar technologies for:

• Website functionality.
• Authentication.
• Analytics.
• Security.
• Preferences.
• Performance.
• Marketing where permitted.

Users may control certain cookie settings through their browser or available website controls.

9. Analytics

We may use analytics technologies to understand:

• Website traffic.
• User behaviour.
• Popular pages.
• Search activity.
• Conversion rates.
• Marketing performance.

Analytics information may be aggregated or otherwise processed according to applicable law.

10. Third-party service providers

We may use third-party providers for:

• Cloud hosting.
• Payment processing.
• Email.
• SMS.
• WhatsApp communication.
• Analytics.
• CRM.
• Scheduling.
• Security.
• Document management.
• Customer support.

These providers may process information on our behalf or under their own privacy terms.

11. Payment information

Payments may be processed by third-party payment providers. FedOP may receive:

• Transaction amount.
• Payment status.
• Transaction identifier.
• Billing information.

We generally do not need to store full payment-card details when those details are handled by a payment provider.

12. Data security

FedOP uses reasonable safeguards designed to protect personal information against:

• Unauthorized access.
• Loss.
• Misuse.
• Alteration.
• Disclosure.
• Destruction.

Security measures may include:

• Encryption.
• Access controls.
• Authentication.
• Role-based permissions.
• Monitoring.
• Backups.
• Secure document storage.

No online system can guarantee absolute security.

13. Data retention

We retain personal information for as long as reasonably necessary for:

• Providing services.
• Maintaining records.
• Meeting legal obligations.
• Resolving disputes.
• Preventing fraud.
• Protecting our legitimate interests.

Retention periods may vary according to the type of information and applicable legal requirements.

14. Your rights

Depending on your jurisdiction, you may have rights relating to your personal information, including:

• Access.
• Correction.
• Deletion.
• Restriction.
• Objection.
• Data portability.
• Withdrawal of consent where applicable.

Requests may be submitted to:

privacy@fedop.com

15. International data transfers

Because FedOP may operate internationally, personal information may be processed in jurisdictions other than the country in which you reside. Where required, we will use appropriate safeguards for international transfers.

16. Children

FedOP grant services are not intended for children where applicable law restricts the collection of their personal information. We do not knowingly collect children's personal information except where necessary and legally permitted.

17. Fraud prevention

We may process information to:

• Detect fraudulent applications.
• Identify suspicious activity.
• Protect clients.
• Protect FedOP.
• Protect funding organizations and authorized partners.
• Meet legal requirements.

We may disclose information to competent authorities where legally required.

18. Government / partner verification

Where FedOP identifies a partner as government-approved, government-authorized, licensed, accredited or officially recognized, the relevant authorization is identifiable through the partner information displayed on the website. Users can access the applicable verification information where available.

19. Marketing

With appropriate consent or another lawful basis, FedOP may send information about:

• Funding opportunities.
• New services.
• Application resources.
• Educational content.
• Relevant updates.

You may unsubscribe from marketing communications using the available unsubscribe mechanism or by contacting us at privacy@fedop.com.

20. Third-party links

Our website may contain links to third-party websites, including official funding organizations and partner websites. FedOP is not responsible for the privacy practices of third-party websites and we encourage users to review the privacy policies of those organizations.

21. Changes to this policy

We may update this Privacy Policy periodically. The latest version will be published on the website with the updated effective date.

22. Contact our privacy team

FedOP Grant Services

• Privacy email — privacy@fedop.com
• General email — hello@fedop.com
• Phone — +1 (463) 218-9176
• Address — FedOP Grant Services, 1100 Pennsylvania Avenue NW, Suite 200, Washington, DC 20004, USA

23. Government / licensed partner information

Where applicable:

• Authorized Partner: FedOP Grant Services, operating through licensed, government-approved partners under signed engagement letters.
• Government Department / Institution: Per signed engagement letter — available on request.
• Authorization Type: Licensed professional grant-application and consulting services.
• License / Accreditation: Per signed engagement letter.
• Jurisdiction: Global, with named licensed partner per engagement.
• Effective Date: 28 August 2026.
• Expiry Date: Per signed engagement letter; renewed annually.
• Official Verification: hello@fedop.com.

Only verified and current authorization information is published.

24. Privacy commitment

FedOP Grant Services is committed to handling applicant information responsibly and providing a professional, secure and transparent experience throughout the funding application journey.